MHA and HCV Operations Notice and Response to COVID-19 CARES ACT Waivers
Memphis Housing Authority (MHA) cares about the health
of all impacted by the novel Coronavirus (COVID-19) pandemic. Following guidance to reduce the spread of COVID-19, MHA is implementing a modified telework and limited personal contact policy until further notice. Please be patient as we attempt to limit disruptions in service.
TEMPORARY MEASURES
All Memphis Housing Authority and Housing Choice Voucher (HCV) in-person briefings, meetings, and events have been suspended. The Property Management Offices of Memphis Housing Authority and the HCV Department remains available to support our clients and owners and will service clients only via in-office appointment and/or remotely by telephone or using email. Should you have needs, issues or situations requiring our attention and need to reach us, we have put additional resources in place to help you. Below is a newly enhanced contact list of telephone numbers and email addresses for your use.
MEMPHIS HOUSING AUTHORITY |
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HCV CUSTOMER SERVICE CENTER |
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HCV SERVICE EMAIL ADDRESS |
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Customer Service – general inquiries |
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HAP Contracts |
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Inspections |
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Family Self-Sufficiency |
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Portability |
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Request for Tenancy Approval (RTA) |
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Finance |
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Recertification – annual recerts & interim changes |
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HCV FAX LINE: (901) 544-1375 |
To read the full notice regarding MHA and HCV operations in response to COVID-19, click here.