map icon 700 Adams Avenue Memphis, TN phone icon 901 - 544 - 1100

Contact Housing Choice Voucher Program (HCVP)

HCV Program - Office Hours
Monday                             8:00 a.m. - 4:00 p.m.  (Document Drop Off Only)HCV Business Woman - Copy
Tuesday - Thursday       8:00 a.m. - 4:00 p.m.  (Appointments Only)
Friday                                 8:00 a.m. - 4:00 p.m.  (Document Drop Off Only)
Closed                               Last Friday of each month and MHA holidays
* Due to COVID-19 restrictions, the HCPV office is closed to the public.  A drop box has been made available at the front door of 700 Adams Ave. to drop off paperwork everyday during the above listed business hours.  Please do not include original copies of Personal Identifiable Information(PII).

HCVP Customer Service Center
Dedicated HCVP Customer Service Center Representatives are ready to assist
with all HCVP inquiries
anytime during regular business hours.

HCV Phone - Copy (901) 544-1347
HCV Fax - Copy (901) 544-1375
HCV Email - Copy 
HCV.customerservice@memphisha.org

Other Important Email Address
Family Self-Sufficiency                                                   HCV.fss@memphisha.org
Finance                                                                               HCV.finance@memphisha.org
HAP Contracts                                                                   HCV.contracts@memphisha.org
Inspections                                                                        HCV.inspect@memphisha.org
Portability                                                                           HCV.port@memphisha.org
Recertification (Annual and Interims)                        HCV.recert@memphisha.org
Request for Tenancy Approval (RTA)                          HCV.rfta@memphisha.org

Fraud
Click here to Report Fraud. If you have any reason to believe fraud has been committed through the Housing Choice Voucher program, whether it is a tenant or landlord, let us know immediately. Your information will be confidential.  

 Important information to help uncover fraud :

  • Name(s) of the person(s) committing fraud
  • Address where fraud is being committed
  • Important and relevant information about the case  

Scam Alert – Avoid Scams and Fraud!
If you are looking for housing assistance, please be advised there is never a fee to apply for a HUD funded public waiting list.  Scammers have made websites that look like registration sites for waiting lists to steal your personal information or try to charge you fake fees.  If you pay a fee or give your personal information, the scammers will take it and you still will not be on a waiting list.